Terms and Conditions

Effective Date: 21st March 2025

Welcome to Balanced Wealth AI (the “Service”), owned and operated by MIXED REALITY LIVE PTE. LTD., a company incorporated in Singapore. These Terms and Conditions (“Terms”) govern your use of the Balanced Wealth AI website and services.

By accessing or using this Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Service.


1. About the Service

Balanced Wealth AI provides salary benchmarking snapshots using AI tools based on information you provide. The Service is informational only and does not constitute licensed financial advice or professional financial services.


2. Eligibility

You must be at least 18 years old to use our Service.


3. Payment Terms

Users may access the report through either:

  • A one-time fee of $2 SGD, processed via Stripe

  • A referral link, by sharing with 3 friends (no payment required)

All payments are non-refundable once the report generation begins.


4. Refund Policy

As the product is digital and personalized, we do not offer refunds once processing has started. If your report is not received or there is a technical error, contact info@balancedwealth.ai for assistance.


5. Intellectual Property

The reports are for your personal use only. You may not copy, share, sell, or republish them. All intellectual property belongs to MIXED REALITY LIVE PTE. LTD.


6. Privacy & Data Handling

Your data is handled according to our Privacy Policy. In summary:

  • We use your data to generate the report

  • We do not sell your data

  • Your data may be processed by third-party services (OpenAI, Zapier, Stripe, PDF Monkey) for report delivery

  • Data is deleted or anonymized after 12 months


7. User Rights

Under the Singapore PDPA, you may:

  • Access or correct your data

  • Withdraw consent

  • Request deletion

Email info@balancedwealth.ai to make a request.


8. Limitations

We do not guarantee 100% accuracy of our AI-generated reports. Use them as reference, not final authority. We are not responsible for decisions made based on the output.


9. Liability

To the maximum extent permitted by law, MIXED REALITY LIVE PTE. LTD. is not liable for any direct, indirect, or consequential loss arising from use of the Service.


10. Governing Law

These Terms are governed by the laws of Singapore. Any disputes will be handled in Singapore courts.


11. Contact

For all questions or support: Email: info@balancedwealth.ai
Company: MIXED REALITY LIVE PTE. LTD. (Singapore)